Preferred Hearing Solutions

Video Otoscopy - The ear is scanned by a video otoscope for viewing on a video monitor or printing a picture. This allows a client to look into his/her own ear all the way down to the ear drum. It also allows the hearing specialist to take a picture for forwarding to a medical doctor.

Audiometric Testing - is hearing evaluation testing for the purpose of fitting hearing devices. This testing should be a more thorough evaluation than those traditionally given in the past or than diagnostic testing. Because of the complexity of the advanced circuits used today, more information is required from the initial evaluation for programming and fitting these hearing devices. 

Hearing Aid Performance Tests - Your hearing aid is tested in a computer operated test box which insures that it is performing to the manufacturer's specifications.

Instrument Recommendations - Based on the results of your audiometric testing, the state-of-the-art devices available at the time, and your pocketbook, a recommendation will be made for hearing devices that are appropriate for your hearing loss.

Computerized Hearing Instrument Fittings - Live Speech Mapping, "in situ", is used during hearing instrument fittings utilizing a computer and is  performed on all clients. A microphone probe is placed in the ear, along with the hearing instrument, and the "live speech" that is presented to the ear drum is measured and displayed on a computer monitor so that the hearing instrument specialist can actually see the levels of speech sounds, at different frequencies, that is presented to the ear drum by the hearing instrument. As a result of this test, adjustments are made to the hearing instrument so that the appropriate speech sound stimulation is provided to the client for optimum hearing and understanding.

Client Counseling - Preferred Hearing Solutions includes, with every service, appropriate client counseling. This is a very important facet of hearing device service. Whenever a client is provided with an increased stimulus in his hearing, he experiences "new sounds" which can either be overwhelming or exciting to the client. These experiences, in most cases, require counseling to assure the client that what he is hearing, in fact, are real sounds, as everyone else hears them, and not some unnatural sounds generated by the hearing instruments.

Lifetime Service & Adjustments (no additional cost) - We include lifetime service, adjustments and reprogramming for all hearing devices acquired from any Preferred Hearing Solution office.

Manufacturer Warranty -  All of our hearing devices come with at least a one-year warranty including damage of any kind and even loss of the hearing devices ($300 deductible). Many of our hearing devices come with a two-year warranty.

All Brand Repair - We repair all makes of hearing aids or devices and include either one-year or six-month warranties.

Our Newsletter, "Now Hear This!" - Is a quarterly newsletter on a variety of subjects that focus on the ear and hearing. The newsletter will include information on the latest developments in hearing instruments, including pros and cons; how to solve problems with your hearing aids; the most recent scientific studies in the hearing industry; assistive listening devices that are available to the hearing challenged; upcoming events and seminars sponsored by Preferred Hearing Aid Center; the latest developments in the hearing process and other articles of interest for friends and clients of Preferred Hearing Aid Center.

Hearing Aid Speaker's Bureau - We will provide a speaker on the subject of hearing and/or hearing aids, including information on the latest technology used in hearing devices, for any type of event in Southwest Riverside County, CA

To take advantage of any of these services, make an appointment online or call 951-652-9655 or 951-303-8886.